FREQUENTLY ASKED QUESTIONS

Do I Need to be a Musician to Come to Treatment?

Absolutely not. Clients do not need a musical background to experience the full benefits of Recovery Unplugged treatment. An overwhelming majority of our clients do not have a formal musical background.

What Accreditations Does Your Facility Have?

Recovery Unplugged is accredited by the Joint Commission, and our Florida locations are accredited by the Florida Department of Children and Families. Locations in other states stringently adhere to the quality, safety and performance guidelines set forth by the respective states’ behavioral health entities.

Will I Be Sharing A Room?

Most of our residential clients will be sharing a room with another client; however, our residences offer ample space, next-level comfort, privacy, discretion and safety. There are certain situations in which clients may have their own room. Talk to your admissions coordinator for more information.

Can I Have My Cell Phone?

The use of cell phones for residential clients is permitted at designated times after an initial period of assessment and evaluation. Recovery Unplugged strives to help our clients heal in a distraction-free environment; however, we recognize the importance of staying connected with your support system during the latter part of the treatment process. Outpatient clients are asked to leave their phones off during their treatment sessions.

Can I Bring My Instruments?

Residential clients are invited to bring their instruments, provided they don’t pose a problem in terms of space, logistics or the safety of fellow residents. Recovery Unplugged locations are fully equipped with music production spaces.

Will I Have Time to Record Music?

This depends on the nature of each client’s individual program track and progress in treatment. Most programs do offer the opportunity to write and record music as part of the rehab experience.

What Is the Demographic at Your Program?

Recovery Unplugged provides treatment for adult clients of all ages; however the average age of our clients is 18-35.

Will I Have to Cook My Own Food?

Our residential rehab programs offer experienced chefs who prepare three meals per day, as well as snacks for our clients. Our PHP programs often provide transitional in which patients have access to kitchens, in which they can prepare their own food. Outpatient clients are given meals during their treatment sessions.

Do You Offer Gym Access?

Many of our residential treatment centers offer onsite fitness resources. Clients may also have the opportunity to go to offsite gyms in limited circumstances.

Do You Offer Dual-Diagnosis Programs

Yes. Recovery Unplugged offers comprehensive, expert treatment for co-occurring addiction and mental health issues

Do You Offer Medication-Assisted Treatment?

Yes. Recovery Unplugged is a trusted and reputable provider of Vivitrol® (monthly injectable naltrexone), Suboxone® (buprenorphine and naloxone) and Sublocade® (extended-release buprenorphine) for opioid use disorder.

How Do You Use Music in Treatment?

We integrate music into every aspect of rehab, including the creation of personalized playlists that resonate emotionally with clients’ experiences (their recovery soundtracks) as well as music-specific programming that allow clients to engage emotionally and physiologically with treatment.

For example, our pump-up sessions engage dormant-muscle motion and provide a fitness benefit, while our Songs of Life Programs help clients safely confront origins and sustaining factors of their addiction in a way that talk-therapy often can’t. Feel-Good Friday, Open-Mic and other live-performance experiences offer chances to engage with musicians and artists who have been through addiction, while also providing a forum for clients to showcase their talents and tell their stories and experiences.

We also offer musically assisted therapeutic components, like songwriting, performance, production and more. The question is really…how don’t we use music? These techniques are offered alongside medically supervised detox, in-depth psychotherapy and other supplemental modalities. We use music to engage existing evidence-based addiction treatment models.

Do You Offer Detox on Premises?

Our Austin, TX, Lake Worth, FL, and Brentwood, TN facilities offers on-site medically supervised detoxification. Programs are administered by our team of addiction-trained doctors and nurses. Detox is usually the first step in our treatment process and is critical in helping our patients gain the strength and energy to begin the rest of their treatment.

Do You Accept Insurance?

Recovery Unplugged works with most major insurance companies, including Blue Cross Blue Shield policies to United Healthcare and more. Our verification team is available to run a confidential check on your specific benefits for substance abuse, so that families and individuals are thoroughly aware of potential out of pocket costs to them before entering into treatment. Contact our admissions representatives now to learn more about your options.

How Long Is Treatment?

The duration of treatment depends upon what kind of program you enter. Typical inpatient or residential treatment lasts around 28-30 days. Outpatient treatment generally lasts around four to six weeks with three to five treatment sessions per week. Intensive outpatient treatment is usually six to eight weeks with more frequent treatment sessions per week. Length of treatment is subject to each client’s progress and ongoing care needs.

Can I See My Family during Treatment?

Recovery Unplugged encourages family members to be active in their loved one’s recovery. So yes, under the guidance and direction of a counselor, family sessions and visits are allowed. Each client’s treatment protocol and family interaction will vary according to history, progress and other factors.

What Types of Treatment Do You Offer?

Recovery Unplugged offers all levels of treatment, including inpatient, outpatient, PHP (partial hospitalization), IOP (intensive outpatient). We also offer medically supervised detox and medication-assisted treatment.

What Are the Residences Like?

Recovery Unplugged offers residential treatment at three of our locations: Austin, TX, Lake Worth, FL and Brentwood, TN.

Our Austin residential treatment center is located on a two-acre property. In addition to beautifully appointed, semi-private rooms with flat-screen televisions in every unit, our residences offer a variety of amenities, including beautifully landscaped grounds, gym access, freshly prepared meals, state-of-the-art recording studio, doctors on staff and 24-hour security.

Our Lake Worth, FL residential treatment center offers beautifully landscaped and state-of-the-art residences situated close to the beach and other natural wonders. Clients have access to gym, laundry facilities onsite, three freshly prepared meals per day and semi-private rooms. The facility also offers a zen garden, bookstore and vape shop and more to help clients be more relaxed during treatment.

Our Brentwood, TN treatment center is our newest property and offers 35 beds, comfortable and beautifully appointed client residences, a VIP suite for those who need extra privacy during their stay of care, and world-class staff of doctors, nurses, therapists and support professionals. The facility also has a trained chef on staff, a “Zen” room and “Jam” room to help clients regain their peace of mind and maximize musical engagement during the treatment process.

WILL MY PRIVACY AND SAFETY BE RESPECTED?

Whenever an individual enters into substance abuse treatment, HIPAA (Health Insurance Portability and Accountability) law comes into effect. Which, in this regard, will protect all of a client’s personal information, everything from medical and clinical notes, to even the fact of them being in treatment in the first place. Upon admission, clients will sign a release of information form for the family members that they see as fit to be a part of their recovery and allow them to obtain updates on their progress as needed.

4X

Higher recovery rates

Recovery Unplugged clients maintain long-term recovery (one year or longer) at a rate of four times the national average.

5X

Higher completion rates

Our clients experience early AMA (against medical advice) discharges at a rate five times lower than the treatment industry average.

95%

Client approval rating

Nearly all Recovery Unplugged clients report a positive, rewarding and fulfilling treatment experience and say they’d recommend our programs to others who need help.

5-Star Rated

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